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Duration : 11 MINS
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HomeTools & techniques Building & managing client relationships
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Building & managing client relationships

10.00 د.ت

Who are your clients?

You might be able to list them, but do you really know what makes them tick?

Find out how to get to know them on a completely different level – one that enables you to actively create and seize unique business opportunities, according to your clients’ profile and tendencies.

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Categories: Tools & techniques, Emotional intelligence & interpersonal skills, Entrepreneurship
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Description

Who are your clients?

You might be able to list them, but do you really know what makes them tick?

Find out how to get to know them on a completely different level – one that enables you to actively create and seize unique business opportunities, according to your clients’ profile and tendencies.

Additional information
Duration

Duration : 11 MINS

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FAQ

What is skill-kit ?

skill-kit is a unique platform that enables you to develop refined soft skills from anywhere in the world, through on-demand learning videos.

On skill-kit.net , you can find a variety of video soft skills courses, presented by business and soft skills experts.

Each video course is between fifteen and thirty minutes long, and packed with valuable advice and easy-to-apply tools and techniques that will help you in your day-to-day at work, as well as in your personal life.

What topics to the video courses cover?

The online video courses on skill-kit cover a large range of soft skills topics, such as communication skills, leadership, teamwork, presentations and public speaking, as well as emotional intelligence and negotiation techniques.

Browse our full range of soft skills video courses here.

Why should I use skill-kit ?

skill-kit is perfect for anyone who wishes to develop their soft skills and non-technical competencies, from anywhere in the world.

If you are looking for a flexible solution and engaging content that provides you with practical tips and tricks, rather than dwelling on theoretical concepts and non-specific general advice, then skill-kit is for you.

How can I access the Soft Skills video course I purchased ?

Upon finalising your order and payment, you will receive an email with a download link via which you can access the soft skills video course you purchased.

Your download link can be used up to three times within seven days of finalising your purchase.

How can I pay for my order ?

You can pay for your video soft skills course using your VISA or MasterCard.

Is it safe to pay online on skill-kit ?

Of course.

Skill-kit has a trusted partner to process online payments: ClickToPay. The online payment solution is PCI-DSS certified and has 3-D Secure.

I have a problem with my order / with the download link for my soft skills video course. What do I do?

Please contact us at hello@skill-kit.com and we will make sure to solve whatever issue you might have with your order or the download link.

What language are the video courses on skill-kit in?

The soft skills video courses on skill-kit.net are presented in English, with French subtitles.

Who presents the video courses on skill-kit ?

The soft skills video courses on skill.kit are presented by business and soft skills experts with a proven track record of guiding their clients to surprising results through valuable advice and easy-to-apply tools & techniques.

Our head soft skills expert is Sabine Bastisch, who has successfully coached hundreds of clients from a multitude of sectors, industries and countries.

Providing specific techniques that her clients can put into practice right away, she draws from her vast experience as a soft skills expert, business consultant and conference speaker working with SMEs, start-ups and NGOs, as well as large multinationals.

Can I book a coaching session with one of the skill-kit experts ?

Of course – you can get in touch via our contact form hereand request a quote for a 100% customised online soft skills coaching program with one of our experts.

How can I contact skill-kit?

Please contact us at hello@skill-kit.com

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